Contact & FAQ
Questions about sizing, models, or where to buy? We will answer.
Send a message
Tell us the model you are interested in, your city, and your head measurement if you have it — the more detail, the faster we can help.
This form is not yet connected to an email service, so messages are not actually sent. Email us directly at the address beside this form to reach us now.
Contact
Get in touch
- Email hello@kbrhelmet.com
- HoursMonday–Saturday, 09:00–17:00 WIB
Service hours above are still a placeholder and need to be replaced with the official schedule.
FAQ
Frequently asked questions
How do I find my helmet size?
Measure the widest part of your head — about 2 cm above the brow and just above the ears — then match it: 55–56 cm (S), 57–58 cm (M), 59–60 cm (L), 61–62 cm (XL). That number is a starting point, not a guarantee. Full steps are in the Size Guide.
Do all KBR helmets carry SNI certification?
Not every official catalogue sheet carries the SNI standard badge. On each product page we mark it as it is: models whose sheet shows SNI get the SNI label, and those that do not, we say so. To be certain, check the SNI logo embossed on the physical helmet, or ask us.
What is the difference between gloss and matte?
Both use the same shell; only the top coat differs. Gloss shines and reflects light, matte cuts reflection and looks more subdued. There is no difference in construction or protection.
What is a double visor?
Two visors in one helmet: a clear outer visor and an inner tinted visor you can drop down when the sun is harsh, without stopping or swapping visors. In our catalogue this appears on the GMT Divo Solid Series.
Where can I buy a KBR helmet?
Through our dealers and official sales channels. Email us with your city and the model you are after, and we will point you to the nearest place to buy.
How much does a KBR helmet cost?
We do not display prices on this site because they can differ between dealers and regions. Contact an official dealer or email us for current pricing.
Should a helmet be replaced after a fall?
Yes, if it has taken a hard impact. The impact-absorbing layer inside is designed to absorb energy once, by crushing, and its capacity is reduced afterwards — even if the helmet looks intact from the outside.
Can I become a KBR dealer?
Yes. We are open to dealer partnerships across Indonesia. Send a message through the form on this page or by email, mentioning your city and the kind of business you run.